FREQUENTLY ASKED QUESTIONS
Our giveaways are open to legal residents of the United States, Participants must be licensed drivers and meet the legal age of majority (18 years old in most states) in their place of residence.
Absolutely! our sweeps stakes is legally bonded and federally compliant. we're partnered with the sweepstakes agency (American Sweepstakes Co.) to make this possible, They handle all entries and picks the winner to receive the grand prize!
As soon as you complete checkout, your entries are automatically recorded in our system! Whether you place one order or multiple, all your entries will be counted together no extra steps needed!
After the giveaway closes, all entry data is sent to our federally compliant sweepstakes agency (American Sweepstakes Co.) for processing. approx. 1-2 weeks after the deadline, they conduct a random drawing to select the grand prize winner.
The agency then contacts the winner via phone and email to verify their identity and eligibility. Once confirmed, we have an official winner!
We later announce the winner live on Instagram and for the first time, we personally call them during the livestream!
Be cautious of fraudulent individuals falsely claiming that you have won prizes from our company. Please be aware that we will NEVER ask you to send money or provide personal information to claim a prize. Unfortunately, there are scams using our company's likeness to deceive and attempt to scam money from our supporters.
If you receive messages, calls, or emails asking for payment or personal details claiming you've won, we strongly advise you to:
1. Do not send money or personal information:
We will never require payment to claim a prize.
2. Block and Report:
If you encounter such fraudulent/suspicious activities on social media, through phone numbers, or emails, please block and report them immediately.
3. Contact Us:
If you ever have doubts about the legitimacy of someone contacting you, please do not hesitate to reach out to us directly.
Our winners are first notified by our 3rd party sweepstakes administrator, American Sweepstakes Co., based in New York.
Your safety and security are our top priorities.
Of course! at any time you can place an order and all your entries will be calculated and entered till the end.
Most definitely! Please contact our support team: Contact Support Include your order # in the subject and please state the changes you need to your order. our team will assist to get it done for you.
The United States Postal Service may encounter shipment delays, occasionally delivering packages up to 3 days after marking them as delivered.
If your tracking indicates delivery but you can't locate your package, it's essential to contact your local post office for assistance in locating and retrieving it.
In cases where the package is confirmed as missing, you have the option to file an insurance claim for a lost or stolen package. Our packages are insured through UPS / USPS, and the recipient can initiate the claim process. For detailed instructions on filing a claim with USPS, please visit USPS: https://www.usps.com/help/claims.htm.
UPS: https://www.ups.com/us/en/support/file-a-claim
We can assist you in completing the claims process. Please note: Claims can take up to 30 days to complete.
Corrupt does not issue refunds or credits for packages that have been marked as delivered by the shipping courier.
Returned to sender or refused packages will be restocked and you will be issued store credit in the form of a gift card minus shipping/handling charges and a restocking fee at our discretion. The gift card will be sent electronically via email and can be applied to future orders at checkout on our website.
An order may be returned to sender for one of the following reasons:
- An address is invalid or there is missing information, or,
- The carrier is unable to deliver your package, or,
- The order is refused by the customer at time of delivery
We do not assume responsibility for any issues arising from incorrect addresses. Please ensure your address is accurate during checkout.
For verification with the United States Postal Service, use their tool here: https://tools.usps.com/zip-code-lookup.htm.
For verification with Canada Post, use their tool here: https://www.canadapost-postescanada.ca/cpc/en/tools/find-a-postal-code.page.
Regrettably, we cannot cancel the order as per our store policy, where all sales are final, and no refunds or cancellations are permitted.
Review the Return Policy: Before you hit the gas, don't forget to check out our Refund Policy. It's the rulebook for this race, and it'll help you steer in the right direction.
Support: If you need support, our customer support team is always here to assist. Reach out if you need any help or have questions along the way.
contact us via emails for any affiliation or ambassador inquires: support@corruptofficial.net please include the social media platforms and @ you're associated with.